The Needs of Servitization Talents in the Taiwan Manufacturing Industry
Taiwan’s manufacture industry has been faced with the issues such as the decrease of gross profit, and the transformation toward High Value-Added. Therefore, Taiwan Government proposes the servitization of manufacturing strategy. Nevertheless, more than half of manufacturing enterprises went bankrupt while struggling to transform toward the servitization of manufacturing. Some developed countries have started to support enterprises by means of talent development; however, the content of talent demand for the servitization of manufacturing is seldom discussed in Taiwan, though the issue of talent for the servitization of manufacturing is mentioned. Consequently, the research method of case study, including three cross-industry candidates, is adopted with the analysis structure of five key success factors of servitization, in order to identify the content of talent demand.