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Managing Quality: Integrating the Supply Chain

Managing Quality: Integrating the Supply Chain

品質管理

  • 作者:Thomas Foster
  • 書號:IB078198
  • 定價:1100
  • 出版社:智勝代理
  • 出版日:2009/11
  • 版次:4版
  • ISBN:9780135078198

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書摘

For undergraduate and graduate Quality Management courses. Understanding quality management through a unifying framework. Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement. The fourth edition has been updated to keep topic coverage on the cutting edge.

關鍵詞

目錄

  • PART I. UNDERSTANDING QUALITY CONCEPTS
    Chapter 1. Differing Perspectives on Quality
    Chapter 2. Quality Theory
    Chapter 3. Global Supply Chain Quality and International Quality Standards

  • PART II. DESIGNING AND ASSURING QUALITY
    Chapter 4. Strategic Quality Planning
    Chapter 5. The Voice of the Customer
    Chapter 6. The Voice of the Market
    Chapter 7. Quality and Innovation in Product and Process Design
    Chapter 8. Designing Quality Services
    Chapter 9. Managing Supplier Quality in the Supply Chain

  • PART III. IMPLEMENTING QUALITY
    Chapter 10. The Tools of Quality
    Chapter 11. Statistically Based Quality Improvement for Variables
    Chapter 12. Statistically Based Quality Improvement for Attributes
    Chapter 13. Six-Sigma Management and Lean Tools

  • PART IV. FOREVER IMPROVING THE QUALITY SYSTEM
    Chapter 14. Managing Quality Improvement Teams and Projects
    Chapter 15. Implementing and Validating the Quality System

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