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| 中文篇名 |
網絡中心者心情與團體效能──工作團體心情的中介效果 | |
|---|---|---|
| 英文篇名 |
The Mood of Network Central Actors and Group Effectiveness: The Mediation of the Work Group Mood | |
| 作者 | ||
| 中文摘要 |
近年來，許多研究逐漸重視工作團體成員中具非正式權力者對團體效能的影響，其中網絡中心者(Network central actor, NCA)是指在該團體的社會網絡中，網絡中心性最高的成員，亦即團體重要的非正式領導者。然而，儘管網絡中心者對團體效能的影響有其重要性，網絡中心者對團體效能的影響機制卻仍待進一步瞭解，例如：網絡中心者是否能藉由傳遞情緒給其他團體成員而發揮團體效能？因此，本研究從情緒感染理論與社會網絡觀點，探討網絡中心者之心情和工作團體心情的關係，並檢視工作團體心情對網絡中心者之心情和團體效能關係的中介作用。過去文獻發現，團體心情會影響集體效能、團體凝聚力與團體績效，因此本研究將此三個變數做為團體效能指標，逐一探討工作團體心情對網絡中心者之心情與集體效能、與團體凝聚力和團體績效關係的中介效果。綜言之，本研究架構的前置變數為各個團體網絡中心者之心情（正向／負向），中介變數是工作團體心情（正向／負向），結果變數為是團體效能的三個指標，控制變數則是組織別與團體規模。 | |
| 英文摘要 |
Recent empirical findings reveal that individuals with more informal power in a group may have greater influence on group effectiveness. A network central actor (NCA) with the highest centrality measured by the extent to which that member is connected to others in their social network is an important informal leader in the group. However, the effects and mechanisms of NCA moods on group effectiveness and performance are not yet clear and warrant further research. From the mood contagion perspective and the social network model, we study work-related networks within a work group in an actual work setting and then examine: (a) the relationship between NCA moods and group moods, and (b) the mediation of work group moods on the link between NCA moods and group effectiveness, including collective efficacy, group cohesion, and group performance. The sample includes 49 work groups involving 552 employees and 49 formal leaders collected from four organizations in different industries－a chain-restaurant, an insurance company, a department store, and a hospital. Questionnaire surveys were the major research method used in this study to collect data. The results indicate that NCA positive moods have significant effect on group moods but their negative moods have no similar effect. In addition, work group moods significantly mediate the relationship between NCA moods and collective efficacy as well as group cohesion, but not between NCA moods and group performance. Research implications in terms of NCA moods, work groups and group effectiveness are discussed. | |
| 關鍵詞 |
社會網絡、心情、工作團體心情、情緒感染、、體效能、social network、mood、work group mood、emotional contagion、group effectiveness | |
| 刊名 | ||
| 期數 | ||
| 起訖頁 |
81-127 | |
| 出版單位 | ||
| DOI | ||
| QRCode |
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