How NPOs Construct Multi- Stakeholder Collaborative Relations: A Case Study of Digital and Humanity Concern Association in Taiwan
This research, through an intensive case study of the Digital and Humanity Concern Association (DIHCA) in Taiwan, explores how NPOs build up multistakeholder collaborative relationship and how social capitals among NPOs influence the characteristics of collaborative relationship being formed. This study is approached by multi-methods, including literature review, in-depth interview and participant observation. Theoretical foundation is constructed through the integration of theories of collaborative relationship, multi-stakeholder perspectives and social capital. The results are indicated as follows. Firstly, the types of multi-stakeholders constituted by the DIHCA are various, including participants, implementators, fund donors as well as technical professionals. The social networks clearly demonstrated the features of “network,” “multiplicity,” and “dynamic.” School principal and teachers play vital roles in the process of structural holes embedded in the social networks. Secondly, the model of collaborative relationship is characterized as the “Amoeba organization-type.” The DIHCA simultaneously adjust participants’ needs and concerns, and organizing service teams whose members come from different universities, and thus demonstrating a variety of interaction types among NPOs. Finally, the researchers also described the problems that the DIHCA has to be coped with, and the essential elements of stable collaborative relationship among NPOs have to be developed.