“Does Technology Make Employees a Better Life?”－Job Demands-Resources Model
Nowadays businesses and technologies are closely related, and the introduction of technologies can always improve organizational performances and employee productivities. However, technologies will produce a double-edged effect of positive and negative co-exist, while improving organizational performances, it could be problematic if the employees ignored technostress. Especially with the popularities of mobile technologies, these technologies also become tools for organizations require employees to work overtime, which means unlimited extension of the office hours and works to the employees. So that technostress overflow problems extend across organizational boundaries, and the mental and emotional negative impacts to the employees are severe, which decreases well-beings of the employees. Therefore, this study was to investigate the relationship between job demands, job resources, technostress, and well-beings of employees. Financial industry employees affected by the impact of technologies are the targets of this research, which conducts convenience sampling method to collect questionnaires. In this study, 405 valid questionnaires recovers from 26 companies, using SPSS and AMOS systems to perform data analysis. The results show: 1. job demands (work overload, Work-Home Conflict, role ambiguity, job insecurity) have a significant positive impact on technostress; 2. technostress have significant negative impact on employees well-being; 3. perceived organizational support have regulating effect between the job demands and technostress; 4. psychological pulled out does not have regulating effect between the job demands and technostress; Finally, the study concludes: Organizations should focus on the existing problems of technostress on employees, and should thinking about how to use management strategies to reduce the technostress and its effects in order to enhance the well-being of employees.